Privacy Policy

Code Kumite ("Code Kumite", "we", "us", or "our") respects your privacy and is committed to protecting the personal data of everyone who visits our website, engages our services, or otherwise interacts with us. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the rights you have over it.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our website or services.

1. Information We Collect

We collect information in the following ways:

Information you provide directly — name, email address, phone number, company name, job title, and any details you submit through contact forms, demo requests, proposals, onboarding documents, or support tickets.

Information collected automatically — IP address, browser type and version, device information, pages visited, time spent on pages, referring URLs, and general usage patterns, collected via cookies and similar tracking technologies.

Information from third parties — where you interact with us through integrated platforms (such as WhatsApp Business, payment processors, or advertising platforms), we may receive information those platforms make available to us.

Project and operational data — where we build or host software on your behalf, we may process business data you provide to us in the course of delivering the engagement (e.g. product catalogs, customer records you ask us to import). This data remains yours; we process it strictly to deliver the contracted service.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and services
• Respond to inquiries, demo requests, and support tickets
• Deliver, customize, and improve the products and services you have engaged us for
• Send administrative communications, invoices, and service updates
• Send marketing communications, where you have opted in (you may opt out at any time)
• Monitor and analyze usage and trends to improve our website and offerings
• Detect, investigate, and prevent fraudulent transactions and other illegal activity
• Comply with legal obligations and enforce our agreements

We do not sell your personal data to third parties.

3. Legal Basis for Processing

Where applicable law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate business interests (such as improving our services or preventing fraud), and compliance with legal obligations.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our website, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings; disabling cookies may affect the functionality of parts of our website.

5. How We Share Your Information

We may share your information with:

• Service providers who perform functions on our behalf, such as hosting, analytics, email delivery, and payment processing, under contractual obligations to protect your data
• Professional advisors, including lawyers, auditors, and accountants, where necessary
• Regulators and law enforcement, where required by law, court order, or governmental request
• A successor entity, in the event of a merger, acquisition, or sale of assets, subject to this policy or a materially similar one

We do not share your personal data with third parties for their own independent marketing purposes without your consent.

6. Data Security

We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction, including encryption in transit, access controls, and regular security reviews. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security. You are responsible for keeping your own account credentials confidential.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Project data processed on your behalf during an engagement is retained per the terms of the applicable service agreement and deleted or returned upon request following contract termination, subject to any legal retention requirements.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data, subject to legal and contractual exceptions
• Object to or restrict certain processing
• Request portability of your data
• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, contact us at info@codekumite.com. We will respond within a reasonable timeframe and in accordance with applicable law. Indian residents also have specific rights under the Digital Personal Data Protection Act, 2023 — see our DPDP Act Compliance page for details.

9. International Data Transfers

Where we or our service providers process data outside your country of residence, we take reasonable steps to ensure it receives an adequate level of protection consistent with this policy and applicable law.

10. Children's Privacy

Our website and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, contact us and we will delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party site you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be indicated by updating the "Last updated" date at the top of this page. Continued use of our website or services after changes take effect constitutes acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at:

Code Kumite Kolkata - 700061, India Email: info@codekumite.com